Yosemite Sunset House -- Cleaning, Cancellation and General Policies

Please read and familiarize yourself with these policies - by renting our house you are agreeing to comply with them!

ABSOLUTE NO-NOs: .... NO SMOKING, NO FIRES, NO PETS, NO PARTY ANIMALS

The Yosemite Sunset House is a smoke-free environment ... and no "party animals" (not a "party house").
For fire and safety reasons, smoking is not allowed anywhere on the property. No candle or incense burning and no wood fires.

CANCELLATION POLICY IN EFFECT:

* Cancel with 60 days notice - first payment/deposit will be returned minus 5% of your original total with a minimum of $35.
* Cancel with 35 to 60 days notice - 50% of your payment will be forfeited unless unit can be re-rented and you will incur a processing fee of $75.
* Cancel with less than 35 days notice - 100% of monies paid will be forfeited unless unit can be re-rented for the reserved dates and you will incur a processing fee of $100
* If re-renting is only partial, your refund will be prorated in the same proportion.
* There is no refund for a cancellation or reduction in number of guests made within 15 days prior to arrival date; this policy includes emergencies, personal problems, change in vacation plans, etc.
* There is no refund for events beyond anyone's control: weather and road conditions, flight delays or cancellations, local utilities, etc.  
* Refunds given for: county road closures longer than 6 hours; electric power or water shut down or plumbing not working for longer than 12 hrs.) - prorated refund for the remaing only rental dates.
* No refunds after check-in for any reason, or for late arrivals or early departures.

GENERAL POLICIES:

* Check-In time: after 5 pm.
* Check-Out time: by 10 am SHARP!!! We must start the housekeeping chores at 10 am -- non-compliance is subject to an hourly penalty fee of $80
* Mariposa County occupancy tax plus tourism fee: 11%.
* One set of sheets and towels are allocated to each 3-nights stay.
* For Road and Weather conditions: call 209-372-0200.
* Snow chains in your car: required by the park from Nov. through April.
* Cars can not be parked on the streets. No RVs or camping!
* Quiet hours in this community are: 10 pm to 7 am.

* Telephone in units: one line is available for local calls only -- bring your calling card for long distance calls.

REFUNDABLE SECURITY DEPOSIT:

* The security deposit is due at reservation time. For a party of 2 guests, we'll use your credit card authorization in lieu of a paid-in-advance deposit.
* Balance of the refundable deposit will be returned to renter within 15 days via a personal check mailed to your address on file with us.

CLEANING POLICY:

You agree to cleaning up after yourselves and to leave the property in the same condition it was in when you arrived. Property will be inspected after check-out. Any neglectful use will result in charges to your deposit and/or credit card. The bottom line is: If you don't want to clean while on vacation (... and who could blame you ?!?!?) - this house is not a good match for you or you can ask for extra maid service at reservation time, for an extra fee, if available!

You are responsible for everyday cleaning chores such as cleaning up spills immediatelly after they occurred, washing dishes and BBQ grill, sorting and putting away puzzle pieces you used, etc. Below is a sample of requirements and typical charges for non-compliance - please note: this list is only a partial list and not at all comprehensive:

*You must wash and put away all your dishes, glasses, pots and pans and utensils to the same place you found them (just shoving items into cupboards and drawers does not fullfill this requirement): $25

*Greasy frying pans, oven, baking sheets, indoor grills, BBQ utensils, stored without cleaning: $35

*Cooking fish or with fish sauces/spices is not allowed - strong cooking smells are very hard to eliminate in a timely fashion prior to the arrival of the next guests: $60

*Clean and wipe out refrigerator of your spills. Leave only unopened food items, throw away any opened food (health safety and Bears!!!) $25

*Stove, oven, microwave, sink and BBQ grill: wipe and clean them after each use to avoid baked on spots. $35

*Floor and Carpet stains and spills: normal wear is one thing, excessive stains from spills or mud and dirt are preventable. $50 - $375

*Put away game pieces and CDs in their own boxes. $25

*Linen: 1 set of towels and sheets for the first 3 nights; if you are staying longer, please wash your own linen set -- do not use extra linen located in the linen closets - this linen stock is there, clean and ready for the setup for the next guests arriving after you: $25 and up.

* Washer & dryer are for housekeeping use only and are available for renters free of charge, only when staying 5 nights or longer; a $35 fee will be charged to you in the event of your non-compliance

*You can request maid service at reservation time for a fee (only when the service is available): $35/hour

*Garbage: you are responsible for removing and disposing of the garbage daily and when you leave the house - may we suggest you do this daily to avoid attracting bears. There is no public garbage dumpster nor pickup service in our area: $15

*When renting both units, you must leave all items in the units you found them - here is one example: taking a cork screw from one unit to be used in the other unit and *forgetting* to return it to its original place will result in much agravation for other guests - please cooperate to keep both units well stocked at all times and for all guests - thank you.

CALL US WITH ANY QUESTIONS: (831) 624-2066 - we want you to have a great time in Yosemite, be confortable at our house and come back often - we hope these policies will help everyone involved in the process.